FAQ
Frequently asked questions
- Pay by Bank is a payment method where funds move directly from the payer's bank account to yours, without card networks in between. It is enabled by Open Banking — a regulated framework (PSD2 in the EU, Open Banking in the UK) that lets licensed providers initiate payments and read account information with the customer's consent.
- Card payments rely on card networks as intermediaries — with interchange, chargeback risk and PCI scope. Pay by Bank moves funds directly between bank accounts. Lower cost, fewer intermediaries, no PAN data on your side.
- The EU, EEA and UK. The platform is built on PSD2 (EU) and UK Open Banking, and supports EUR, GBP and major regional currencies.
- Settlement runs on the rails supported by the payer's bank — Faster Payments in the UK, SEPA Instant or SEPA Credit Transfer in the EU. Where instant rails are supported, funds arrive in seconds.
- Yes. Account-to-account recurring debits suitable for subscription and platform billing, with Strong Customer Authentication at the bank on setup.
- The payer authenticates through their bank's standard secure login. We never see or store bank credentials. SCA happens at the bank, as part of the bank's flow.
- Yes. Payout flows are built for platforms and marketplaces that need to route funds to multiple sellers, sub-merchants or beneficiaries.
- Use the contact form. Share a short note about your flow — volume, region and use case — and we will respond.